Named the fastest growing telco in the world 3 years in a row. Turkcell looks forward to their 5G launch with Huawei. What was Huawei's role in this?
Voice of Global Carriers
WTTx gives Sri Lanka wings to soar
Launched by Safaricom, Kenya's leading mobile provider, M-Pesa is a mobile payment service that has brought the enjoyment and convenience of mobile payment to people. In its ten years of growth, M-Pesa has expanded from a person-to-person money transfer service to a payments service that people can use to pay for shopping, medical care, education, and many other things. It has become a household brand name in Kenya and one of the most successful examples of a mobile payment service in the world.
Peter Lam, Managing Director, Engineering of Hong Kong Telecom(HKT) shares their customer experience driven-approach to digital transformation. By continuously exploring customer journey, HKT finds the customer's pain points and searches solutions based on the pain points to achieve fast service TTM, which improves user experience and operation efficiency.