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Huawei BSS solutions are designed based on Simple, Open, Convergent, Agile and Smart philosophies and in alignment with TM Forum Frameworx and best practices. It provides end-to-end BSS solutions including: products, consulting, system integration and Managed Services for CSPs in the field of revenue management, customer management, product management, customer service and insight, customer value improvement, etc. in order to support CSPs to improve revenue, profit, operational efficiency, customer experience and pillar CSPs to achieve “Smart Transformation, Efficient Enablement” and sustainable business success.

2014 Uganda Strategic Supplier Meeting


Huawei NGCRM is designed based on TM Forum Frameworx and best practices of Huawei. It implements customer lifecycle management to support CSPs’ customer-centric business, and provides CSPs an Open, Agile, Smart, and end-to-end customer relationship management solution. The NGCRM specializes in marketing, sales, customer service, product management, customer insight, value promotion, and customer loyalty promotion. As a result, NGCRM enables CSPs to reduce the cost to serve, improves customer experience and revenue, and assists themachieve win-win with their customers.

Huawei RM solution provides an End-to-End revenue management solution to streamline and control the entire billing process, including: collection, rating, billing, payment, settlement, and mediation. Based on its “Transparent, Reliable, Efficient, Smart” features, Huawei Revenue Management helps CSPs consolidate multi-systems, launch massive and targeted business promotions, and transforms to multi-sided business model; assists CSPs to provide their customers with “transparent, real-time, accurate, convenient” consumption experience with more payment methods. As a result, it brings CSPs improved cost efficiency, faster TTM, reduced operational complexity, enhanced customer experience, and helps to achieve business success.

Huawei BSS Managed Service Solution encompasses end-to-end ITO, BPO and transformation service offerings tailored to meet telecom operators’ requirements. We provide “packaged” one-stop managed services to address telecom operators’ key outsourcing demands.