Operations Transformation

Open ROADS to a Better Connected World is our vision for the ICT industry. Encompassing five fundamental characteristics of the ultimate user experiences in a fully connected world - Real-time, On-demand, All-online, DIY, and Social – Huawei's "ROADS" vision will foster an open industry ecosystem that enables agile innovations, advancing the ICT industry as well as all social sectors in the digital age. This is the key driver for operators for transforming their operations resulting in:

  • Centralization: Off-shoring to a GNOC providing economies of scale and improving quality of operations
  • Service Centric Operation: Proactive care through service quality management for improved customer experience
  • FMC Operation: Fixed and mobile convergence through E2E platforms and processes for management and delivery of quad play service
  • ICT Operation: Convergence of CT and IT through unified single operation

Customer Value

Cost Optimization

Optimize cost structure by scale of economic, process optimization.

Customer Experience Assurance

Operation transfer from network-centric to service centric, enable customer experience assurance beyond operation efficiency improvement.

ROI Improvement

Rolling planning enables accurate investment.


Support the streamlined operation of organization and process, to help customer to achieve fast Time-to-Market of new product and services.

Technical Topics

Centralized Operations: Strategies for Today & Tomorrow

Centralization is essential if CSPs are to optimize the management of business and network operations, reduce cost, improve TTM, improve quality assurance and customer experience, and future-proof their operations.

IT convergence drives demand for telecom managed services

Operators are turning to managed services to control operational costs and complexity in their IT and network environments.

Related Solutions

Managed Fixed Network Operations

Provide end to end managed services solution for fixed network operator(traditional fixed network, FTTx, HFC) by carding and optimizating operational process based on OWS and MSUP. Through the solution, we help operators achieve agility and higher efficiency.

Managed Mobile Network Operation

Provides,standard, automated, centralized and offshoring solutions, in order to help operators manage the networks efficiently.

Managed Planning & Engineering

Operators are considering step by step outsource their Planning & Engineering tasks for better network evolution, fast service time-to-market and improve ROI.

Managed Enterprise Cloud

This solution builds and enables Cloud Platforms through Joint Business Innovation alliances with key support of IES and BES systems.

Managed IT Operations

Huawei Managed IT Operation solution utilizes the standardized and automated platform to help operators improve operational efficiency, service assurance and service availability.

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