Thechange of user behavior and demand is the major driving force of digitaltransformation of Telecom industry. Due to Internetization and digitalization, ROADS(Real-time，On-demand，All-online, DIY and Social) becomes new benchmark of digitaluser experience and demand. A new agile digital operation model is pivotal toprovide ROADS user experience, enable digital transformation and realize themaximum business value of service providers. Telco OS is a vision, solution andoperation system for Telco digital transformation, which aims to provide fastresponse to customer need through the orchestration of business enabling,infrastructure enabling and big data engine. Telco OS is not only a platform,and software/hardware products, but also enabling system for different users.For end users Telco OS serves as digital marketplace for digitalized telecomproducts and other types of digital merchandize; for operators Telco OS servesas an integrated development and operation system; for partners Telco OS servesas channels and business development platform.
The change of user behaviors requires new business model - Everything as a Service (EaaS), Data & digital services in collaboration with partners. Telco OS is
to enable open digital business ecosystem.
Telco OS enables agile digital operation - Data driven, user centric, automated business process and operations spanning from network to product, marketing and overall management/governance model.
The Internet is changing the behaviors of all users and incubates “Digital Natives” demanding ROADS (Real time, On demand, All online, DIY and Social) experience. Telco OS is the solution to enable ROADS.
According to U Mobile, efficient operation, sound management, and awell-developed corporate culture are all key contributing factors to enhancinga telco’s competitiveness in the marketplace.
True Corporation believes that telcos must enhance platform agility and drive fundamental changes within the organization to ensure operational excellence and customer-centric services.
This paper discusses a new ICT platform “as a Service” capability that empowers the service provider business model for increasing their revenue opportunities as digital ecosystem enablers.
The ROADS experience will drive operations transformation and redefine the value and positioning of operation systems. Automated, intelligent infrastructure forms the foundation for the mutually beneficial relationship between the transformations of infrastructure and operations.
Huawei BES (Business Enabling System): The next generation business support systemthat supports operator digital transformation.