Symphony@BES

Symphony@BES

Digital economy is impacting on Telco industry. Customer behavior, operation mode, and value ecosystem are all changing, CSPs need to reconstruct there IT system regarding customer, product, service, marketing & sales partners, and infrastructure. Huawei's new generation BSS - Business Enabling System redefines BSS from supporting business operation to enabling digital operation for CSPs.

Customer Value

global

'ROADS' Customer Experience

ROADS (Real-time, On-demand, All-online, DIY, Social) customer experience in an internet style

connect

Omni-channel

Supporting for multi-channel customer journeys with all online marketing, sales and service while enabling cross-channel collaboration

兼容利旧

Diverse Product

Flexible and fast configuration with diversified products from both Telco operators and 3rd party partners

简化运维高效运维 (2)

Open Value Chain

Aggregate diverse partners such as dealer / merchant / wholesaler / suppliers. Easy contract & agreement, quick on-boarding, visual shop decoration and flexible settlement

开放平台

Business Model

Enabling B2C / B2B2C / C2C business model