Orange Spain:  Managed VAS Transformation to improve TVO

Huawei

Orange Spain:  Managed VAS Transformation to improve TVO

Enabling ‘Cloudification’, driving operation and maintenance through a SPOC and improving VAS service score-cards

UPLOADOSP

Orange Spain, a subsidiary of Orange Group is a strong contender in Spain's telecom market. Following past acquisition, and a myriad of legacy VAS systems, Orange Spain saw the need to rationalize and reduce the different operations and management silos as part of a business initiative to improve innovation, reduce time to market for new services, increase customer experience and reduce cost of operations & maintenance.

Huawei’s extensive understanding of Telecom systems and services helped Orange to rationalize existing VAS products and services, design a consolidated view of legacy services and barked on a modernization activities. This included clustering and virtualizing VAS assets for a cloud based operation.

Orange Spain has now achieved over 80% transformation to Cloud VAS and reduced cost of operations by consolidating thirteen data centers into two. Huawei is now the single point of contact responsible for operations and management of VAS systems and applications with E2E accountability for SLAs. Huawei’s Carrier Software professional services offers a smooth journey to cloud to deliver compelling outcomes such as reduced engagement complexity to provide Orange Spain with operations excellence in service creation, fulfillment and assurance at predictably lower cost.