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MTN is a South African based multinational telecommunications company serving twenty-one countries across Africa, Europe and Middle-East. MTN embraces innovation and works with the market and industry to grow brand stickiness. Embracing digitalization and VAS, MTN started a program to consolidate and distribute VAS more easily across its footprint. With this strategy, MTN is growing content, partner and service relationships to improve brand innovation and new mobile experience.
Huawei’s unique position as an award-winning technology provider and a capable software professional service partner was key to MTN’s success of consolidating and unifying VAS capability and management across all twenty-one countries using cloud technology.
Huawei’s professional services rationalized and aggregated country level VAS capability by standardizing and integrating service points into a private-cloud SDP platform. With this consolidated multi-country VAS delivery platform, MTN is now focusing on business expansion, while Huawei is effectively and efficiently managing day-to-day operations at its global cloud offshore operations center to facilitate speedy growth.