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Saudi Telecom Company (STC) is an integrated telecommunications services provider and the leading provider in Saudi Arabia. STC thrives on understanding the market and consumers and translating that into leading edge services that assure brand stickiness. As part of its vision to delight customers through an integrated experience, STC partnered with Huawei to transform VAS and IPTV platforms to deliver next generation services.
Following a long and successful history of collaboration, STC contracted Huawei to expand and extend its VAS and IPTV capabilities to deliver flawless operations and support growth. This engagement required Huawei act as the single point of contact for a multi-vendor VAS and IPTV technology and operations transformation. As part of the transformation program, Huawei offered its award winning VAS and IPTV platforms, and successfully delivered while establishing a dedicated VAS NOC team to provide unified operations and maintenance.
Huawei now provides managed services on the VAS and IPTV environment, ensuring fast time-to-market for marketing, and providing intelligent tools with optimized processes to drive customer operations efficiency through holistic SLAs and configuration agility.