CE Dashboard, SOC surveillance screen
Terminal - network - 3rd party fast demarcation engine，support 15+ issue categories,improve FCR & AHT.
Fast service quality issue demarcation, fast OTT service modeling
Proactive care for VIP customer experience (KQI based), identify network failure cause by automatic analysis based on fault tree.
The N&SQI (Network and Service Quality Improvement) solution aims to provide superior network service experience and thereby enhance the Operator’s brand image.