Revenue Management

Enabling the Digital Service Provider Evolution – CSP Survey Analysis

November 8, 2017 at 9:00am London|11:00am Cape Town|5:00pm Singapore

The ability to monetize new services quickly and reliably has always been the focus for Revenue Management teams within Communication Service Providers. However, the digital transformation of their businesses is now challenging existing capabilities and driving a whole new set of expectations for revenue management.

As an industry we need to get below the headlines of transformation and understand the real capabilities of today, the implications it has for the business and where we need to focus to prepare the business for success.

On behalf of Huawei, Heavy Reading has conducted a survey of CSPs globally regarding revenue management. This ‘state of the nation’ survey will highlight where CSPs are really focusing their efforts, what capabilities they believe are important and where the greatest benefits can be achieved from revenue management modernization. We will present the key results of the survey along with Heavy Reading’s analysis and key takeaways.

James Crawshaw

Senior Analyst, Heavy Reading

Over fifteen years' experience as an analyst covering technology and telecom companies for industry research firms and institutional investors. James leads Heavy Reading's Communication Service Provider IT & Automation research service. He examines the breadth of systems and software used by communications service providers in customer, business, service and infrastructure management.

Gordon Rawling

VP Marketing, Huawei Software

Gordon leads marketing campaigns and strategy for the Carrier Software Business Unit within Huawei. He brings over 17 years’ experience within the telecommunications software Industry, working in leadership roles in Amdocs, Oracle Communications and now Huawei.