Heinrich Hertz probably didn’t know that discovering electromagnetic waves in his Berlin lab more than a century ago would change the world. His work was the ancestor to telecommunications, which in turn birthed the informatization of today’s earth.
With the breakneck development of mobile Internet, cloud computing, big data, and IoT, our connectivity-based digital ecosystem is now universal. And at its zenith sits the cloud. In all fields of human endeavor, offline activities are shifting online, leading to a digital realm that transcends space and time.
Companies must adapt. Why? Because the bottom-line for users is a better digital experience or, as Huawei puts it, ROADS – Real-time, On-demand, All-online, DIY and Social. This is the new standard for people to receive and carriers to give.
User experience is the key to Internet services. A superior user experience can generate significant premiums – even a 1 percent improvement can multiply the value of networks many times. From voice to data, carriers are expanding their portfolios. Traditionally, 80 percent of their revenues derived from 20 percent of services and users. In the digital era, this 80 percent now results from 60 percent of their services and users.
Services in the digital era are diversifying and fragmenting, and their lifecycles are shortening. To adapt to this brave new world of services, carriers must speed up service TTM, minimize trial-and-error costs, open up network capabilities, and build industry ecosystems. In this sense, digital transformation is a must.
The essence of digital transformation is combining the traditional telecom industry with the Internet to achieve agility and trial-and-error at low cost. Digital transformation requires carriers to reconstruct traditional production and operations systems, business processes, and organizations. A flexible and scalable network, an open and mutually beneficial ecosystem, a dynamic and responsive operations system, an efficient flat organization – these are the hallmarks of an open, flexible business system that can increase revenues, reduce OPEX, and achieve business agility.
As a long-term partner of more than 400 carriers across the planet, Huawei knows what challenges and issues carriers face when it comes to digital transformation. We entered the cloud computing arena back in 2008. Now, we staff five cloud computing R&D centers with over 10,000 researchers and partner with 15,000 enterprises globally in various industries to build a digital ecosystem together. To help customer move with more agility, we must be agile ourselves. Huawei is working on the Three Clouds Scheme: Experience, Knowledge, and Customer Solutions. This is the way we are digitizing and executing ROADS.
Sun Tzu said, "All conditions are favorable". That is true right now. As we stand on the crest of the digital wave, Huawei stands shoulder-to-shoulder with all industry players and carriers. Together, we will connect the future.