Huawei BES (Business Enabling System): The next generation business support system that supports operator digital transformation. Firstly, it brings ROADS customer experience for Telcos. ROADS is short for Real-time, On-demand, All-online, DIY, and Social. Give the customers what they want anywhere anytime in an online way. Foster the feeling of participation, sense of belonging and thus increase customer stickiness. Secondly, helps Telco construct an open digital ecosystem, get partners quick on-boarding, and support the new business model such as B2B2C, C2C. Finally, it helps agile operation. Fasten TTM for new products and services by flexible integration based on its modularized and layered architecture. On the other hand, enhance operational efficiency and reduce cost by virtualized back-end architecture.
Enable Digital Ecosystem, Openness of Data and Operation Abilities, Openness of Network and IT Abilities
Agile Business, Agile IT
Real-time, On-demand, All-online, DIY, Social