Service and Software-Huawei

Service and Software

Huawei Service and Software provides global carriers with industry-leading, secure, and reliable end-to-end solutions, covering network planning, construction, O&M, optimization, and service operations. Over the past 30 years, Huawei has gradually become one of the world's largest and most advanced service and software providers, with delivery capabilities and resources that are distributed around the world. In the future, Huawei, as an always reliable strategic partner of carriers, will continue to devote itself to helping carriers achieve digital transformation and business success.

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OTF2023 Operations Transformation Forum

Dubai, UAE
October 10-13, 2023

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New-generation intelligent operations: the service-centric transformation path

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Dell'Ora Group Releases White Paper: Achieving Sustainable Data Center Growth

Huawei's data center technologies and cases are cited as industrial best practices for E2E lifecycle sustainable data center development: PUE simulation and optimization, green prefabricated building and digital delivery, DCIM intelligent management, and AI energy optimization.

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Digital Operations Maturity:achieving business value from transformation

Geopolitical instability and the shadow of inflation are leaving operators with even greater challenges to achieve return on investment on their new network offerings. That makes digital transformation and finding new sources of revenue and new ways of charging for services even more imperative.

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Huawei Wins 2021 TM Forum Best Implementation of Innovative Technology Solutions for Leveraging AI/ML to Drive CX Business Outcomes Proactively Catalyst Project

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Industry Recognition

  • TM Forum 2021 ‘AI, data & insights’ Excellence Award

    [UK, London, October 8, 2021] China Unicom Intelligent Network Innovation Center’s AI-based network operation management platform project won the ‘AI, Data and Insights’  Excellence Award at the Digital Transformation World Summit 2021 (DTWS 2021) hosted by the TM Forum.

  • Best implementation of innovative technology solutions

    [London, UK, October 29, 2021] The catalyst project “Leveraging AI/ML to drive CX business outcomes proactively”, won the TM Forum “best implementation of innovative technology solutions” award for generating business value and deliverables for customer experience (CX) standards and best practices. 

  • TM Forum Sustainability-impact Award

    [London, England, October 22, 2021] The project “Smart IDC–Intelligent Energy Saving for Data Centers” co-incubated by Huawei, China Telecom, China Unicom, and China Mobile won TM Forum’s Catalyst Team Award for Sustainability Impact. 

  • Best Test and Measurement Technology Award

    [London, UK, September 22, 2021] HUAWEI SmartCare® Customer Experience Management Solution won the Best Test and Measurement Technology Award at 5G World Summit 2021, which was held on September 21-22 in London.

  • Future Digital Awards for Fintech & Payments

    [United Kingdom, Basingstoke, October 13, 2021] Huawei won two Future Digital Awards in Fintech & Payments from Juniper Research. Huawei’s FinTech Platform was awarded as the platinum winner for Best Mobile Money Offering 2021 and Huawei Overdraft Solution was awarded as the gold winner for Financial Platform 2021.