Service and Software

Huawei

Service and Software

Huawei Service and Software provides global carriers with industry-leading, secure, and reliable end-to-end solutions, covering network planning, construction, O&M, optimization, and service operations. Over the past 30 years, Huawei has gradually become one of the world's largest and most advanced service and software providers, with delivery capabilities and resources that are distributed around the world. In the future, Huawei, as an always reliable strategic partner of carriers, will continue to devote itself to helping carriers achieve digital transformation and business success.

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Highlights

Huawei shares digital transformation enabling services (DTPC) and successful practice

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AI for IT & Network Operations (AIOps) phase III Catalyst Release the Latest Achievements at TM Forum Digital Transformation Asia

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Huawei Digital Engineering Solution Enables Rapid 5G Network Deployment

Huawei Global Services has delivered successful global practices through a digital platform. We aim to provide customers with the most effective network construction solution available, enabling rapid and efficient 5G deployment.

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Accelerating 5G Deployment by Digital Technology

Huawei introduces photogrammetry technology and BIM modeling technology into telecommunication engineering, to change survey and construction mode of site and accelerate 5G deployment.

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Huawei: Work Together to Bring the Best 5G into Reality

Focusing on the theme, "Redefining the Future Together", in-depth discussions on how to accelerate the evolution to 5G and how to implement intelligent operations through AI were held. In addition, top issues of 2019 were identified for continuous improvement.

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Accelerate Digital Transformation with Platform and Intelligence

In new era, the platform and intelligence will become the key driving force of operators' digital transformation. The platform and intelligence will help operators reshape their mindset, business, operations and ecosystem, enabling them to success at a higher level.

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Solutions

Network Consulting & System Integration

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Networks that meet service development requirements are the basis for carriers' business success. Huawei integrates their product capabilities and cooperates with industry partners to provide the Network Consulting & System Integration solution that meets current requirements and fulfills mid- and long-term goals, helping carriers achieve success.
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Network Consulting & System Integration

Networks that meet service development requirements are the basis for carriers' business success. Huawei integrates their product capabilities and cooperates with industry partners to provide the Network Consulting & System Integration solution that meets current requirements and fulfills mid- and long-term goals, helping carriers achieve success.

Network Assurance and Operations

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The Network Assurance and Operations service solution helps carriers ensure secure, reliable, and efficient network operations, improve operation efficiency and quality, absorb industry-leading concepts, and invite customers, partners, and developers to engage in innovation, leading the entire industry towards intelligent operations.
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Network Assurance and Operations

The Network Assurance and Operations service solution helps carriers ensure secure, reliable, and efficient network operations, improve operation efficiency and quality, absorb industry-leading concepts, and invite customers, partners, and developers to engage in innovation, leading the entire industry towards intelligent operations.

Service Experience Consulting & System Integration

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Service Experience Consulting & System Integration (HUAWEI SmartCare® CEM) is committed to providing the best network quality and optimal service experience to help carriers develop digital services and achieve business success. By aligning with customers' business requirements through network, experience, and operation consulting, this solution enables experience-centric network construction and value-based operations with the aid of all-domain data analysis capabilities and digital platform that uses the agile open architecture.
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Service Experience Consulting & System Integration

Service Experience Consulting & System Integration (HUAWEI SmartCare® CEM) is committed to providing the best network quality and optimal service experience to help carriers develop digital services and achieve business success. By aligning with customers' business requirements through network, experience, and operation consulting, this solution enables experience-centric network construction and value-based operations with the aid of all-domain data analysis capabilities and digital platform that uses the agile open architecture.

Learning Services

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Huawei learning services focus on continuous customer-centric innovation and open cooperation with partners to maximize value for carriers and provide competitive ICT talent development solutions.
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Learning Services

Huawei learning services focus on continuous customer-centric innovation and open cooperation with partners to maximize value for carriers and provide competitive ICT talent development solutions.

Software Business

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Guided by the "Platform+Ecosystem+Operations" strategy, Huawei provides software business that enables carriers to accelerate digital transformation based on the concepts of digital operation agility, digital service innovation, and digital ecosystem symbiosis. Huawei is committed to jointly building 5G-oriented, cloud native, and open operations software platforms with carriers.
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Software Business

Guided by the "Platform+Ecosystem+Operations" strategy, Huawei provides software business that enables carriers to accelerate digital transformation based on the concepts of digital operation agility, digital service innovation, and digital ecosystem symbiosis. Huawei is committed to jointly building 5G-oriented, cloud native, and open operations software platforms with carriers.

5G Services

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Huawei 5G services adopt digital technologies to support 5G commercial network construction. With standard, digital, and platform-based delivery capabilities, Huawei 5G services ensure fast, efficient, and high-quality delivery. Utilizing the experience of experts and platforms, Huawei 5G services enable intelligent operations to ensure robust networks, provide differentiated user experience for multiple applications, and adopt the convergent billing solution to accelerate 5G business monetization.
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5G Services

Huawei 5G services adopt digital technologies to support 5G commercial network construction. With standard, digital, and platform-based delivery capabilities, Huawei 5G services ensure fast, efficient, and high-quality delivery. Utilizing the experience of experts and platforms, Huawei 5G services enable intelligent operations to ensure robust networks, provide differentiated user experience for multiple applications, and adopt the convergent billing solution to accelerate 5G business monetization.

OPEX Optimization

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Operating Expenditure (OPEX) Optimization is a system-level solution focusing on challenges that global carriers face, such as slow revenue growth, high operating costs, and low operational efficiency. OPEX Optimization integrates Huawei and third-party product and service solutions, provides operations consulting, and involves infrastructure modernization, ICT intelligent operations, and digital customer management. With this solution, carriers can reduce their OPEX and improve operations efficiency.
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OPEX Optimization

Operating Expenditure (OPEX) Optimization is a system-level solution focusing on challenges that global carriers face, such as slow revenue growth, high operating costs, and low operational efficiency. OPEX Optimization integrates Huawei and third-party product and service solutions, provides operations consulting, and involves infrastructure modernization, ICT intelligent operations, and digital customer management. With this solution, carriers can reduce their OPEX and improve operations efficiency.

B2C Business Solution

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To address the challenges of slow MBB user acquisition and slow 2C service revenue growth, Huawei provides the B2C Business solution to help customers accelerate their MBB service upgrades, promote traffic and value monetization, increase revenue, and improve investment efficiency.
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B2C Business Solution

To address the challenges of slow MBB user acquisition and slow 2C service revenue growth, Huawei provides the B2C Business solution to help customers accelerate their MBB service upgrades, promote traffic and value monetization, increase revenue, and improve investment efficiency.

Success Stories

  • Digital Transformation for Business Growth

    Communication Service Providers (CSPs) nowadays are facing increasing challenges due to changes in customer behavior as well as competitions from OTT players in terms of service innovation, time-to-market and customer service experience.

  • Digital Customer Experience Management Facilitates Operation Transformation

    During the evolution from the 4G to the 5G era, the business forms and competition environments used in B2C and B2B scenarios will change greatly. The major issue for operators focuses on ways to provide optimal experience to support rapid business development and gain a new competitive edge.

  • China Mobile IoT: China Mobile Partners with Huawei to Create the Era of IoE

    As a connection operations management platform built on the cloud, CM IoT is independent from the people-oriented operations support system and uses IoT-dedicated network elements for connection support.

  • Jiangsu Mobile Enters the Era of Intelligent Maintenance

    It has become an urgent need for Jiangsu Mobile to maximize the use of big data and AI technologies to evolve to intelligent O&M and build a zero-interruption network, in order to reduce O&M costs, improve efficiency, ensure better network quality, and improve user digital service experience.

  • Going Dutch on transformation with KPN

    Back in 2014, the Dutch telco KPN was finding it hard to expand its market share for a slew of reasons, including inefficient and costly legacy architecture, product silos, and an incomplete picture of customer requirements. The operator knew it needed to transform to respond to the market with the kind of agility that the cloud era demands.

  • Sunrise and Huawei Sign ICT Managed Services Agreement

    Sunrise and Huawei jointly announced the signing of a significant five-year partnership ICT Managed Services contract in Shenzhen. Under the terms of the contract, Huawei will provide a comprehensive range of services, which includes Information Technology (IT) infrastructure and Communications Technology (CT) networks, field operations, and spare parts management.

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