



Huawei Service and Software provides global carriers with industry-leading, secure, and reliable end-to-end solutions, covering network planning, construction, O&M, optimization, and service operations. Over the past 30 years, Huawei has gradually become one of the world's largest and most advanced service and software providers, with delivery capabilities and resources that are distributed around the world. In the future, Huawei, as an always reliable strategic partner of carriers, will continue to devote itself to helping carriers achieve digital transformation and business success.
Listening, Cooperation, Improvement!
We are always here for you.
Huawei Global Services has delivered successful global practices through a digital platform. We aim to provide customers with the most effective network construction solution available, enabling rapid and efficient 5G deployment.
Huawei introduces photogrammetry technology and BIM modeling technology into telecommunication engineering, to change survey and construction mode of site and accelerate 5G deployment.
Let us leverage digital wisdom, seize the decisive moment,Bring digital to every person, home and organization for a fully connected, intelligent world.
Huawei CWR@Digital solution optimizes the user structure, improves network investment efficiency, and helps carriers achieve business success by using digital, automatic, and intelligent technologies.
By opening the capabilities of the platform, global carriers, ecosystem partners and Huawei work together to transform human-dominant O&M to intelligent O&M through man-machine collaboration.
[UK, London, October 8, 2021] China Unicom Intelligent Network Innovation Center’s AI-based network operation management platform project won the ‘AI, Data and Insights’ Excellence Award at the Digital Transformation World Summit 2021 (DTWS 2021) hosted by the TM Forum.
[London, UK, October 29, 2021] The catalyst project “Leveraging AI/ML to drive CX business outcomes proactively”, won the TM Forum “best implementation of innovative technology solutions” award for generating business value and deliverables for customer experience (CX) standards and best practices.
[London, England, October 22, 2021] The project “Smart IDC–Intelligent Energy Saving for Data Centers” co-incubated by Huawei, China Telecom, China Unicom, and China Mobile won TM Forum’s Catalyst Team Award for Sustainability Impact.
[London, UK, September 22, 2021] HUAWEI SmartCare® Customer Experience Management Solution won the Best Test and Measurement Technology Award at 5G World Summit 2021, which was held on September 21-22 in London.
[United Kingdom, Basingstoke, October 13, 2021] Huawei won two Future Digital Awards in Fintech & Payments from Juniper Research. Huawei’s FinTech Platform was awarded as the platinum winner for Best Mobile Money Offering 2021 and Huawei Overdraft Solution was awarded as the gold winner for Financial Platform 2021.
[United Kingdom, London, 6th November 2020] At the 8th Global Telecoms (GLOTEL) Awards, the 5G network optimization project by Huawei and Sunrise, won the Project Delivery Perfection award.
[Kuala Lumpur, Malaysia, November 14, 2019] Huawei and its partners have won the Outstanding Use of TM Forum Assets Award for the TM Forum Catalyst Project "App Trading Marketplace: A Framework for CSP Collaboration" at the TM Forum Digital Transformation Asia (DTA) in Kuala Lumpur.
Communication Service Providers (CSPs) nowadays are facing increasing challenges due to changes in customer behavior as well as competitions from OTT players in terms of service innovation, time-to-market and customer service experience.
During the evolution from the 4G to the 5G era, the business forms and competition environments used in B2C and B2B scenarios will change greatly. The major issue for operators focuses on ways to provide optimal experience to support rapid business development and gain a new competitive edge.
As a connection operations management platform built on the cloud, CM IoT is independent from the people-oriented operations support system and uses IoT-dedicated network elements for connection support.
It has become an urgent need for Jiangsu Mobile to maximize the use of big data and AI technologies to evolve to intelligent O&M and build a zero-interruption network, in order to reduce O&M costs, improve efficiency, ensure better network quality, and improve user digital service experience.
Back in 2014, the Dutch telco KPN was finding it hard to expand its market share for a slew of reasons, including inefficient and costly legacy architecture, product silos, and an incomplete picture of customer requirements. The operator knew it needed to transform to respond to the market with the kind of agility that the cloud era demands.
Sunrise and Huawei jointly announced the signing of a significant five-year partnership ICT Managed Services contract in Shenzhen. Under the terms of the contract, Huawei will provide a comprehensive range of services, which includes Information Technology (IT) infrastructure and Communications Technology (CT) networks, field operations, and spare parts management.
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