Simplified Installation and Home Network Quality Acceptance
Networking services require onsite Wi-Fi quality assessment, proper installation location of APs, and professional acceptance methods. Huawei’s field service app enables carriers to provide high-quality networking services. The app provides an AP installation guide and can be used to assess the Wi-Fi quality at each test location, output results in terms of link rate, RSSI, delay, and PLR, and accept the Wi-Fi quality before and after AP installation.
Visualization of Home Wi-Fi Network Quality
NCE (Access Domain) collects network device data, generates a digital world on the cloud, and helps O&M personnel remotely query the home network topology, connected devices, uplink and downlink rates, connection status, KPIs such as interference and coverage, and key events. In addition, NCE (Access Domain) enables users to review the faults and extract the information and KPIs of the past seven days for analysis. This effectively helps carriers to remotely locate faults and reduce field visits and repeated faults.
Quick Diagnosis for Top 5 Home Network Issues
When a subscriber reports a fault, NCE (Access Domain) enables customer service personnel to collect real-time Wi-Fi quality data and perform diagnostics on the air interface within one minute in terms of interference, coverage, connection (online status and unauthorized access), device (device capacity and CPU usage), and configuration in real time. NCE (Access Domain) also provides improvement suggestions to help remotely and quickly diagnose faults.