Service and Software

Huawei Service and Software provides global carriers with industry-leading, secure, and reliable end-to-end solutions, covering network planning, construction, O&M, optimization, and service operations. Over the past 30 years, Huawei has gradually become one of the world's largest and most advanced service and software providers, with delivery capabilities and resources that are distributed around the world. In the future, Huawei, as an always reliable strategic partner of carriers, will continue to devote itself to helping carriers achieve digital transformation and business success.

Watch Video Publication

Highlights

Huawei User Group Meeting 2020

Listening, Cooperation, Improvement
Live Broadcast 2020.09.09–11

Learn More →

"AI Inside" Platform Enables Digital Transformation and Makes Operation Smarter

With "AI inside" platform and professional services, Huawei can help carriers transform their operations to be more intelligent and efficient, empowering them throughout their entire digital transformation journey.

Learn More →

Huawei Releases First-ever 5G Service Experience-Based Network Planning Criteria

The industry's first 5G experience-based network planning criteria helps operators' precise investment and enables visible, manageable, and improvable user experience to ensure 5G experience of end users.

Learn More →

Huawei Launches Industry’s First Monetization Solution for 5G SA Network

Huawei continues to be the frontrunner in 5G SA network based monetization solution. The CBS R20 is leading in key areas like monetization, standards, architecture and business practices.

Learn More →

Enabling Business Success Through Reliability, Professionalism and Agility

Huawei Service & Software assists carriers in their digital transformation, helping them deliver digital services more easily, optimize network and business performance more efficiently, and deploy and operate networks in a more agile way.

Learn More →

Intelligence Empowers Your Business Success

5G is accelerating, Huawei Service & Software introduces AI technologies into the customer's business process to support carrier in achieving agile, intelligent and smart services evolution.

Learn More →

Huawei Launches Industry’s First Site Digital Twins Based 5G Digital Engineering Solution

The industry's first site digital twins based 5G digital engineering solution Use photogrammetry and AI technologies to change the traditional delivery mode and accelerate 5G rollout.

Learn More →

Huawei shares digital transformation enabling services (DTPC) and successful practice

Learn More →

AI for IT & Network Operations (AIOps) phase III Catalyst Release the Latest Achievements at TM Forum Digital Transformation Asia

Learn More →

Solutions

Network Consulting & System Integration

Networks that meet service development requirements are the basis for carriers' business success. Huawei integrates their product capabilities and cooperates with industry partners to provide the Network Consulting & System Integration solution that meets current requirements and fulfills mid- and long-term goals, helping carriers achieve success.

Network Consulting & System Integration

Network Assurance and Operations

The Network Assurance and Operations service solution helps carriers ensure secure, reliable, and efficient network operations, improve operation efficiency and quality, absorb industry-leading concepts, and invite customers, partners, and developers to engage in innovation, leading the entire industry towards intelligent operations.

Network Assurance and Operations

Service Experience Consulting & System Integration

Service Experience Consulting & System Integration (HUAWEI SmartCare® CEM) is committed to providing the best network quality and optimal service experience to help carriers develop digital services and achieve business success. By aligning with customers' business requirements through network, experience, and operation consulting, this solution enables experience-centric network construction and value-based operations with the aid of all-domain data analysis capabilities and digital platform that uses the agile open architecture.

Service Experience Consulting & System Integration

Learning Services

Huawei learning services focus on continuous customer-centric innovation and open cooperation with partners to maximize value for carriers and provide competitive ICT talent development solutions.

Learning Services

Huawei learning services focus on continuous customer-centric innovation and open cooperation with partners to maximize value for carriers and provide competitive ICT talent development solutions.

Software Business

Guided by the "Platform+Ecosystem+Operations" strategy, Huawei provides software business that enables carriers to accelerate digital transformation based on the concepts of digital operation agility, digital service innovation, and digital ecosystem symbiosis. Huawei is committed to jointly building 5G-oriented, cloud native, and open operations software platforms with carriers.

Learn More

Software Business

Learn More

5G Services

Huawei 5G services adopt digital technologies to support 5G commercial network construction. With standard, digital, and platform-based delivery capabilities, Huawei 5G services ensure fast, efficient, and high-quality delivery. Utilizing the experience of experts and platforms, Huawei 5G services enable intelligent operations to ensure robust networks, provide differentiated user experience for multiple applications, and adopt the convergent billing solution to accelerate 5G business monetization.

Learn More

5G Services

Learn More

OPEX Optimization

Operating Expenditure (OPEX) Optimization is a system-level solution focusing on challenges that global carriers face, such as slow revenue growth, high operating costs, and low operational efficiency. OPEX Optimization integrates Huawei and third-party product and service solutions, provides operations consulting, and involves infrastructure modernization, ICT intelligent operations, and digital customer management. With this solution, carriers can reduce their OPEX and improve operations efficiency.

Learn More

OPEX Optimization

Learn More

B2C Business Solution

To address the challenges of slow MBB user acquisition and slow 2C service revenue growth, Huawei provides the B2C Business solution to help customers accelerate their MBB service upgrades, promote traffic and value monetization, increase revenue, and improve investment efficiency.

Learn More

B2C Business Solution

Learn More

Videos

We are here!

We are always here for you.
Huawei Digital Engineering Solution Enables Rapid 5G Network Deployment

Huawei Global Services has delivered successful global practices through a digital platform. We aim to provide customers with the most effective network construction solution available, enabling rapid and efficient 5G deployment.
Accelerating 5G Deployment by Digital Technology

Huawei introduces photogrammetry technology and BIM modeling technology into telecommunication engineering, to change survey and construction mode of site and accelerate 5G deployment.
Openness, cooperation, innovation

Let us leverage digital wisdom, seize the decisive moment，Bring digital to every person, home and organization for a fully connected, intelligent world.
Collaboration, Workspace, Realization

Huawei CWR@Digital solution optimizes the user structure, improves network investment efficiency, and helps carriers achieve business success by using digital, automatic, and intelligent technologies.
AUTIN，Unleash the Power of Operations

By opening the capabilities of the platform, global carriers, ecosystem partners and Huawei work together to transform human-dominant O&M to intelligent O&M through man-machine collaboration.

Success Stories

Digital Transformation for Business Growth

Communication Service Providers (CSPs) nowadays are facing increasing challenges due to changes in customer behavior as well as competitions from OTT players in terms of service innovation, time-to-market and customer service experience.
Digital Customer Experience Management Facilitates Operation Transformation

During the evolution from the 4G to the 5G era, the business forms and competition environments used in B2C and B2B scenarios will change greatly. The major issue for operators focuses on ways to provide optimal experience to support rapid business development and gain a new competitive edge.
China Mobile IoT: China Mobile Partners with Huawei to Create the Era of IoE

As a connection operations management platform built on the cloud, CM IoT is independent from the people-oriented operations support system and uses IoT-dedicated network elements for connection support.
Jiangsu Mobile Enters the Era of Intelligent Maintenance

It has become an urgent need for Jiangsu Mobile to maximize the use of big data and AI technologies to evolve to intelligent O&M and build a zero-interruption network, in order to reduce O&M costs, improve efficiency, ensure better network quality, and improve user digital service experience.
Going Dutch on transformation with KPN

Back in 2014, the Dutch telco KPN was finding it hard to expand its market share for a slew of reasons, including inefficient and costly legacy architecture, product silos, and an incomplete picture of customer requirements. The operator knew it needed to transform to respond to the market with the kind of agility that the cloud era demands.
Sunrise and Huawei Sign ICT Managed Services Agreement

Sunrise and Huawei jointly announced the signing of a significant five-year partnership ICT Managed Services contract in Shenzhen. Under the terms of the contract, Huawei will provide a comprehensive range of services, which includes Information Technology (IT) infrastructure and Communications Technology (CT) networks, field operations, and spare parts management.

Service and Software

SolutionsView All

Products & Services

Solutions

Products & Services

Carrier

Corporate

Consumer

Enterprise